Fundraising & Crowdfunding

Got a great idea to make a difference? You want to raise funds for a favourite cause, charity or school? You’re in the right place! Any individual or cause can fundraise on

Get a great idea off the ground.

Fundraise to launch that project you’ve been working on. It might be a school vegetable garden, recording an album or purchasing equipment.

Help someone you know.

Create a cause page and send messages to help out a friend in need. You can raise funds to support medical treatment, visit family, make a dream come true or even just to replace a lost item.

Secure that great opportunity.

Chasing dreams can be easier with a little support. Create a cause page to fundraise for participation in competitions or even a school trip.

Step up for a challenge.

Take on a personal challenge and fundraise for your favourite charity, cause or school. You can even recruit friends and colleagues to join you with a team page.

Want to learn about donating? Check out the donors




    • org is an online fundraising service that is owned and operated by the “THE CHARITY STORES” a registered Non-Profit Organization in terms of South African Law with NPO133/082.
    • Our service allows Users to set up a web page ( Page) for the purposes of seeking and receiving online donations.
    • These terms of service (“Terms”) describe the services that we (“Us”, “our”, ) provide for you (“User”, “You” or “Your”) and what We require of You in return.
    • From time to time We will make changes to Our Terms by posting the changes on the website and indicating the date these terms were last revised.
    • If the changes to Our Terms are material and will significantly impact the way that You use, We will endeavour to notify You, but are not obliged to notify You of the changes by reasonable means which may include emailing You in addition to posting the changes on the website.
    • If You have any queries or concerns in relation to Our Terms, please contact Us at


    • By using Our services, You accept these Terms.
    • If You have set up a Page (“Page Owner”), You authorise Us to collect donations from persons who choose to make a donation (“Donors”).
    • If You are a Donor, You authorise Us to pass on the donation to the recipient of the funds (“Payee”) who may be the beneficiary named on the Page (“Beneficiary”) or a recipient who receives the donation on behalf of the Beneficiary.
    • By using Our services, You agree:
      • to comply with Our Code of Conduct;
      • to our Content Management Policy and Privacy Policy;
      • to provide Us with true and accurate information as reasonably requested by Us to conduct Our services, including as part of the registration process for establishing a account maintained by Us to record any amounts donated ( Account), when creating a Page and when providing information to Us for verification purposes;
      • not to upload any content (including text, pictures, graphics, audio, video, images or other data) (Content) which breaches the intellectual property rights of any third person or entity;
      • not to engage in any conduct in relation to the services that violates laws (including privacy laws), rules, regulations or these Terms; and
      • not to use Our intellectual property (e.g. trade marks) or assert any rights in any of Our intellectual property without Our prior consent, enquiries and permission request.


    • We deduct a service fee of 5% (inclusive of VAT) on all donations, except for Top-Up Donations, described below. (“Service Fee”).
    • We also retain any interest earned on monies held for You or Beneficiaries (see section 8 below), which We use to maintain to Our services.
    • We rely on the good faith of all Users of Our services to meet any stated objectives advertised on any Page.
    • We are not responsible for ensuring that Beneficiaries use donations in any particular way and We cannot guarantee that donations will be applied for a particular purpose.
    • If You are a Donor and You are dissatisfied with the application of any donation made through a Page, You should raise this directly with the Page or make use of any forums on such as the Q&A feature or “Report This Page”  form, or Contact through our help page .


    • You can make a donation(s) by any of the means set out below:
      • Direct Donations

You can make an immediate donation using a credit or debit card (Card), Internet banking, a bank Electronic Funds Transfer (“EFT”) or Paypal. The minimum donation amount is R10.00.

  • Regular Donations
    • All donations to a Page and all funds in a Account are non-refundable and non-transferable, unless We direct otherwise (which) We will only do in exceptional circumstances.
    • If any refund that We attempt to process is unsuccessful, the donation is surrendered to and We reserve the right to distribute these funds to such charitable causes as We see fit.


    • Card based transactions and internet banking transactions are processed through a third party payment processor and are subject to the terms and conditions of the third party payment processor. The privacy policy of the third party payment processor applies to any such transactions
    • We assume no responsibility to You for such transactions, except where We cannot limit or exclude Our responsibility under law.
    • If You have proved to Our reasonable satisfaction that there has been an unauthorised use of Your Card to make a donation, We will, if the donation has not yet been paid to the Beneficiary, refund the transaction to Your card. Otherwise any refunds will be at Our discretion having regard to the circumstances.
    • As part of Our monitoring process and to comply with Our reporting obligations under the Financial Intelligence Centre Act (“FICA”), We may contact You regarding Your donation if We consider it necessary.
    • In order to maintain compliance with laws and to ensure that We maintain a high standard of trust and confidence in Our services, We may require that a verification process takes place to verify Your identity.
    • The verification process may include requiring You to provide Us with certain personal information.
    • Re-verification may be required in the event that You amend or update Your details or as part of the requirements for ongoing relationships.
    • If You are a Payee, this process is mandatory, but We may also verify any other Users including Beneficiaries and Donors. For details on the type of information We may require from You for verification.
    • Any information that We obtain as part of this process will be used for the purpose of verifying the identity of the intended Payee and/or other User (including by checking that information against third party databases or other sources).
    • The verification process includes checks to identify Users who are politically exposed persons or close associates of such persons. If You are providing this information on behalf of the intended Payee, please ensure that You have the consent of the intended Payee to do so for these purposes.
    • If We cannot verify You or We identify an issue as a result of that verification process, We may not be able to register You with or pay You any funds.
    • Donations will only be paid out to verified Payees.
    • Donations payments are made each month after the month of Donating, are batched and paid out (less the Service Fee) to the relevant verified Payee between the 10th and 15th day of the month following receipt of the donation by Meaning Gifts.
    • Once-off payments can be facilitated in special circumstances at Our discretion in the event of an emergency, special need or projects or events that fall ahead of the next scheduled monthly batch payment.
    • To request a once-off payment, please contact us and provide details of Your special circumstances.
    • We reserve the right to request additional information or supporting documentation at any stage in considering your request.
    • We reserve the right to require an independent trustee or a change in the Verified Payee as a condition for payment.
    • If an overpayment to a Payee, the overpaid funds must be returned to within 3 (three) days of that Payee being contacted by or as otherwise agreed with Us.


    • Donors are automatically emailed a receipt (or notice of successful payment) for every donation on
    • The type of receipt or notice that will be issued will depend on the amount and type of the donation and the tax treatment of that donation. For further information please contact us.


    • To register with, You must be at least 18 years old and have the capacity to contract.
    • You confirm that all of the information that You provided to Us is part of the registration process is true and accurate.
    • It is Your responsibility to update Your details as they change from time to time.


    • All registered Users may create a Project Page for any charitable or funding purpose which We must approve prior to the Page being published .
    • By creating a Project Page You agree to comply with Our Content Management Policy, Privacy Policy, Code of Conduct and Terms and Conditions.
    • When setting up a Project Page, You must make it clear what the raised funds will be used for. This purpose will be displayed on the Page.
    • You may only create a Project Page on behalf of an organisation if You are an authorised representative of that organisation. If We receive advice contrary to the above, We will remove the page.
    • Where a Meaningful Gif Page is a project page with a minimum donor target, donations will be conditional on reaching that minimum donor target by a specified date.
    • The minimum donor target and the closing date for that Page cannot be changed after the Page is active. We cannot guarantee that all donations pledged will convert to unconditional donations and We are not liable to Users in the event that donations pledged and/or funds raised are lower than the minimum donor target.
    • We reserve the right to cancel a Page without notice at the request of the Beneficiary or otherwise for breach of the Terms of the Code of Conduct.
    • We may immediately remove Content from a Page if an intellectual property rights are contested by a third party or if We become aware that You are not properly authorised to use any Content.
    • If You suspect a breach of any intellectual property right on the website, please email Us.
    • We may also immediately remove content if it breaches Our Code of Conduct, or We reasonably consider the content to be offensive.
    • Where You are a Page Owner, but not the Beneficiary of that Page, You agree to obtain the consent of the Beneficiary prior to uploading any Content to the Page that may contain the Beneficiary’s personal information.
    • We reserve the right to remove any Content from any Page, at Our sole discretion and without notice, if requested by the Beneficiary.
    • In the event that we hold funds raised for a Page for longer than 12 months and:
      • no Payee has been verified; or
      • the page is unable to be moderated in accordance with our Content Management Policy

We will use reasonable endeavours to refund the funds but reserve the right to distribute the funds to such charitable causes as we see fit.

  • No refunds will be made in the event that a Page raises less than R20.00 nor for individual donations that are less than R20.00


    • You are responsible for keeping personal login information safe, private and secure at all times.
    • We may take such security measures as We deem fit, including suspending or locking Your Account or Page if We suspect any malicious activity or unauthorised access.


    • We may reject Your registration, Page creation, use of or access to Our services at Our discretion.
    • We may suspend or terminate Your Page and/or use of Our services without incurring any liability to You if:
      • a serious complaint is received or a number of complaints (amounting to what We determine as a serious complaint) are received about You in relation to Your use of Our services;
      • You breach these Terms, Our Content Management Policy or Our Code of Conduct;
      • We consider Your behaviour to be unacceptable;
      • We consider Your activity is detrimental to, or may cause distress or harm to, any person;
      • in relation to suspension only, such suspension is necessary for any system maintenance (after giving You as much advance notice as is reasonably practical in the circumstances) or to address security concerns in relation to Our systems;
      • termination or suspension is required by any law or direction from any government, law enforcement or other authority; or
      • We are unable to complete our verification processes as set out in clause 9 of these Terms (including any required re-verification).


    • We will use reasonable efforts to maintain the service, however, We do not guarantee continuous operation of the website or Our services.
    • We do not provide any further warranties in relation to Our services, and exclude any additional warranties to the extent allowed by law.


    • You have statutory rights under the Consumer Protection Act.
    • Nothing in these Terms will limit Your rights under that Act, unless We are legally entitled to do so. If You use Our services for business purposes, the Consumer Protection Act does not apply.
    • All other types of liability (including loss of profits or business) are excluded to the extent permitted under South African law.
    • In particular, We are not responsible for any information given by Us or contained on Our website in relation to the accounting, tax or financial consequences of making a donation or using to fundraise.
    • In the event We are liable to You, Our maximum liability to You under these terms, however caused, is limited to the funds donated by You or received by You as a Beneficiary (as applicable).


    • You are liable to Us for any losses We suffer and costs We incur (including the cost on an Atttorney and Client scale) as a result of the following, but not limited to:
    • Content uploaded by You;
    • Your breach of these Terms or Our Code of Conduct; or
    • third party claims arising as a result of Your use of Your Account.


    • If any provision in these Terms is held invalid, then such provision (to the extent it is invalid) is deemed severed from these Terms, and the remainder shall not be affected.
    • South African law applies to these Terms and You agree that the South African courts will hear any claim brought under these Terms.


  1. CONTENT MANAGEMENT POLICY is an online fundraising platform that allows Users to set up a Page for the purposes of seeking and receiving donations for South African causes from members of the public.

In Our opinion, censoring Pages on a values basis may negatively impact the diverse ways in which South African choose to express generosity. In order to minimise this risk, We actively monitor and manage abuses that compromise Our ability to provide the service and preserve the freedom of giving and receiving that it encourages.


  • The integrity of the service depends on all Users using the service in a responsible and legal manner, with courtesy and consideration.
  • You agree that You will not upload any Content onto a Page that We reasonably believe:
    • infringes any intellectual property rights of any third party;
    • detrimentally affects the brand or reputation of, The Charity Stores, any other User or any affiliates or partners of The Charity Stores
    • misleads as to the nature, type, service, intentions or benefits of donating to the Page;
    • contains inaccurate, ambiguous, exaggerated, defamatory, untrue or out-of-date information;
    • encourages, counsels, incites or suggests any criminal or unlawful acts;
    • preys on individual groups by virtue of their circumstances;
    • contains vulgar and/or suggestive language or images or innuendo or slang of a sexual, immoral, racial or violent nature;
    • promotes or provides inflammatory or demeaning opinions of an individual or group;
    • uses images or information of a named or identifiable third party without their consent (parental/guardian consent is required if the third party is under 18 years);
    • misrepresents Your identity or affiliation with any other person or organisation;
    • uses to send junk mail or “spam” in breach of the Unsolicited Electronic Messages Act 2007
    • conducts, displays or forwards surveys, raffles, lotteries, contests, pyramid schemes, chain letters or the like;
    • uses the service to facilitate product or event ticket sales;
    • uses the service in a way that will result in the Donor receiving a material benefit in respect of Pages that are eligible for a tax credit;
    • uses the service to facilitate any form of equity crowd funding or investment where Donors may expect a return on that investment;

interferes with or disrupts the service or services or networks connected with or introduces any computer virus which may be harmful to Our system; or is harmful and/or offensive.


  • All Pages are reviewed and approved by a moderator prior to the Page becoming publicly searchable.
  • The moderation process may include checks on
    • The identities of the Page Owner, Payees and Beneficiary;
    • Verifiable data, i.e. Donee tax status, Charities Register, Ministry of Education database;
    • Good taste, decency and acceptable Content;
    • Clearly stated and legal intentions for funds raised;
    • Any graphic content or profanity;
    • Respect for third party rights and privacy;
    • Compliance with the Terms, Content Management Policy and Code of Conduct; and
    • Beneficiary Consent.
  • We try to complete the moderation process within 3 (three) business days of the creation of the Page, however, this is dependent on the nature of the Content and ease of communication with the Page Owner.


    • Certain data and information provided by Users of is locked after it is inputted.
    • This is to prevent unauthorised changes and to protect the integrity of the fundraising process for all Donors.
    • We do not endorse any Content displayed on a Page.


    • Donors may donate to Pages as they see fit and Donors are solely responsible for their decisions to make a donation.
    • If You encounter a Page that You believe violates Our Terms, Content Management Policy or Our Code of Conduct, please report it to Us using the Report This Page link displayed on the Page.
    • We carry out reviews and investigations of Pages that are reported by the public and may remove or edit, at Our discretion with or without notice, any Content posted on a Page if We consider that any violation has occurred.


    • This Code of Conduct applies to all Users, including browsing visitors, and sets out Our expectations in relation to use of the
    • When You use for any purpose You agree to:
      • abide by the Terms, Content Management Policy and this Code of Conduct;
      • Our right to actively monitor and engage with Users as described in the Terms;
      • act honestly and truthfully in all representations and information You make publicly available on;
      • cooperate in all interactions with other Users, Our service team and other representatives;
      • respect the freedom of all Users to donate online;
      • respect the freedom of all Users to fundraise responsibly; and contact if the legitimacy of an organisation, cause or individual providing information on is in doubt.
    • When using to fundraise You agree to:
      • only upload Content that does not violate the Terms, Content Management Policy or this Code of Conduct;
      • Our right to moderate Your Content and verify the data and information You provide;
      • honestly and truthfully represent Your fundraising purpose and intentions on Your Page;
      • use all funds You raise on for the purpose You advertise on Your Page;
      • provide regular updates to Donors using the tools provided;
      • promptly respond to all questions and requests for information from Users, Our service team and other representatives;
      • immediately update Your Page if Your fundraising purpose or intentions for use of donations changes;
      • co-operate with Our service team in the event that Your fundraising purpose is interrupted, discontinued or unable to proceed for any reason;
      • comply with all South African law relevant to your fundraising activities and use of funds raised on and
      • take full responsibility for fulfilling Your personal obligations, including any legislative, reporting or compliance requirements arising from receiving funds raised or donations made using
      • For further information about this Code of Conduct, or to report a breach, please email us


    • org is sensitive to the private nature of the personal information You provide to Us and takes every precaution with the way We record and use Your personal information.
    • This Privacy Policy sets out Our privacy practices applying to personal information generated through Your use of the service, the website and Pages and Our interactions with You.
    • By visiting or using Our services, You authorise Us to collect, retain and use Your personal information according to this Privacy Policy and Our Terms of Service.
    • Your Personal Information
      • When You visit or use, We may collect and store certain information from or about You, including information that can be used to uniquely contact, identify or locate You (Personal Information).
      • Set out below is a summary of the types of information, including Personal Information that may be collected from You depending on Your interaction with
      • Registration of Page: When You register a Page We collect Your name, email and IP address(es), contact number, and location information in respect of Your Page;
      • Verification of Payee/User: In order to become a verified Payee and/or other User, We require the following further information, to verify Your identity and comply with our obligations as a reporting entity under the FICA;


  • Individuals: electronic verification via a third party provider of electronic identity verification services OR a certified PDF scan of a driver’s license, passport or other national identification document that matches the identity of the intended Payee and/ or other User; AND a certified PDF scan of a bank or government issued document addressed to the intended Payee and/or other User. In either case, a PDF scan or photo of a bank statement or other evidence satisfactory to Us showing bank account details that match the name of the intended Payee and/or other User will also be required;
  • Non-Profit Organisations and other Groups/Companies: Your name and registered number, Your tax status (if applicable), trust deed and a copy of a bank statement (or other evidence satisfactory to Us) showing bank account details that match the name of Your non-profit organisation or group/company. Your representative, trustees or other persons considered to be beneficial owners must also present the information required for an individual;
  • Beneficiaries: When You are named as the Beneficiary of a Page We collect Your name and email address and in certain circumstances the verification information set out at clause above;
  • Donors: When You make a donation We collect Your name, email and IP address(es), location and the details of Your donation; and e. Communications: If You contact Us, such as via letter or email, We may keep a copy of that correspondence. We may also collect messages and feedback You leave for other Users and correspondence from other Users or third parties that relates to Your activities on


    • We may use the Personal Information that You provide to Us for the following purposes:
      • to provide the service;
      • to contact You about Your activity on or Your Account;
      • to provide You with information about the
      • to enforce or apply Our terms
      • to verify Your identity and comply with Our obligations as a reporting entity under the FICA (including taking reasonable steps to determine whether You are a politically exposed person or a close associate of a politically exposed person); and
      • to protect the property, rights, or safety of Users or others.


    • Your Personal Information may be disclosed to third parties in the following circumstances:
      • Electronic Verification: If You choose to be verified by electronic verification, We will share Your Personal Information with a provider of electronic identity verification services.
      • Independent Auditors/Public Authorities: From time to time in order for Us to comply with Our charitable reporting obligations We may need to disclose Your Personal Information to independent auditors. Your Personal Information will only be disclosed to public authorities (including government agencies with statutory law enforcement responsibilities) if We are required to provide them with Your Personal Information by law.
      • Promotion and Public Reporting: We may use fundraising data from the service for the purposes of promotion and public reporting of activity but will always aggregate, anonymise and de-personalise that data which means that individuals cannot be identified from it;
      • Employer Matching: If You participate in an Employer Scheme We may share Your details with Your employer as required to administer that Employer Scheme (although We will, where possible, attempt to anonymise or provide summary data only); and
      • Third Party Websites and Media: If You opt-in: (i) a link to your Page may be included on other internet sites, such as media sites; (ii) We may share Your Page on social media and with Our partners; and (iii) We may share Your email address with certain media organisations, all for the purpose of promoting your cause. Except where expressly stated, does not control the site content or privacy policies of, or endorse, such third party organisations. We are not liable for any links to third party websites on


    • We make use of third party web analytics services (such as Google Analytics) to assist Us in understanding User behaviour and, ultimately, improve the Meaningful Gift website and Our services.
    • These service providers use Cookies and other electronic technologies to help Us
      • analyze how You use services, including by noting the third-party website from which You arrive, and
      • provide certain features to You.
    • The information (including your IP address(es), Your browser and the site You have just visited) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate Your use of services for the purpose of assisting Us to improve our product and services and evaluate and improve user experience.
    • We also use the services of other data analytics providers such MailChimp and Google Analytics to whom we disclose Your email address to be used to help us provide the service;


    • You can access, change, update or correct Your Personal Information that is stored on the service or held by Us at any time.
    • You can access, change, update or correct Your Personal Information, including Your password, and/or profile information (excluding Your profile name), by logging on to Your “My” page.
    • To update any Personal Information or Your profile name on a Page, please contact us on
    • If You need help accessing Your Personal Information, please contact us.
    • We will retain a record of any prior email addresses registered against Your profile in order to uphold compliance with Our Terms.


    • We endeavour to store Personal Information on secure servers and take steps to maintain the security of Your Personal Information.
    • However, there are risks that are inherent in storing and transmitting data online.
    • We cannot guarantee that all of Your Personal Information provided to Us will remain secure.
    • You are responsible for ensuring the security of Your:
    • user name;
    • email address;
    • password;
    • profile information; and
    • donation details,
    • We recommend You do not disclose Your User registration details to anyone.
    • If You choose to share Your Personal Information, including registration details You will be responsible for any actions taken with that information.


    • Other than emails relating to registration, use of the service a and donations We will only send You emails that You elect to receive.
    • Elected email communications can be managed through Your “My Dashboard” page.
    • For example, from time to time, We will send newsletters and other communications to Users.
    • These communications will contain instructions for how You can ‘unsubscribe’.
    • Our general policy is to contact Users by email, however other means of contact may be used (if other contact information is available).


    • By registering with, You consent to receiving electronic messages from Us for the purpose of the Unsolicited Electronic Messages Act.
    • Cookies are small pieces of information stored on Your computer when You access a website.
    • Most websites use cookies to provide useful features for their visitors.
    • org uses ‘session’ cookies, which are removed from Your computer once You leave the site.
    • Session cookies are used so We can remember that You have logged in recently without prompting You to do so again.
    • Session cookies expire and are deleted after 20 minutes of inactivity on the site.


    • From time to time We may make changes to this Privacy Policy. Please check back here regularly for the latest version. Your continued use of after the Privacy Policy has been changed indicates Your acceptance of those changes.


    • The applicable law is South African Law.
    • Should any dispute, disagreement or claim arise between the You and Us (“the dispute”) concerning use of the Page, Donations and/or any other matter concerning and yourself, we shall try to resolve the dispute by negotiation. This entails that the one party invites the other in writing to a meeting and to attempt to resolve the dispute within 7 (seven) days from date of the written invitation. If the dispute has not been resolved by such negotiation, the parties shall submit the dispute to Arbitration Foundation of Southern Africa (“AFSA”) administered mediation, upon the terms set by the AFSA Secretariat.


    • If You have any questions, inquiries or complaints about Us and Our policies and procedures relating to Our handling of Your Personal Information (as described in this Privacy Policy), please contact Us.
    • Email on